OVERVIEW
This website is operated by DERMA PH. Throughout the site, the terms “we”, “us”, and “our” refer to DERMA PH. DERMA PH offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted and maintained by my.purpleumbrella.co.za. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 - PRODUCTS
Certain products or services may be available exclusively online through the website. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
WE DO NOT WARRANT THAT THE QUALITY OF OUR PRODUCTS AND SERVICES OR INFORMATION WILL MEET YOUR EXPECTATION AND FULFILL YOUR DESIRED OUTCOME. WHILE WE ARE GIVING OUR BEST TO KEEP THE PROMISES MADE ON THE PRODUCT DESCRIPTION, ALL BODIES REACT DIFFERENT TO CERTAIN INGREDIENTS. SHOULD OUR PRODUCT NOT MEET YOUR DESIRED OUTCOME WE ARE TRULY SORRY, HOWEVER NOT LIABLE FOR IT.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may offer you access to third-party tools through our platform, but we do not oversee, control, or have any input on these tools. You acknowledge and agree that your use of such tools is at your own discretion and risk. These tools are provided “as is” and “as available” without any warranties, representations, or conditions of any kind, and we assume no liability for any issues arising from or related to your use of optional third-party tools. You are solely responsible for ensuring that you understand and agree to the terms provided by the relevant third-party provider(s) before using any optional tools offered through our site. Any new features or services introduced on our website in the future, including new tools and resources, will also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products, and services available through our Service may include materials from third parties. Links to third-party websites on our site may redirect you to platforms that are not affiliated with us. We do not endorse, evaluate, or have any liability for the content or accuracy of these third-party materials or websites. We are not responsible for any damages or issues related to your interactions with third-party websites, including purchases or use of goods, services, resources, or content. Before engaging in any transactions, carefully review the policies and practices of third-party websites to ensure your understanding. Any concerns or inquiries regarding third-party products should be directed to the third-party provider.
SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you provide us with comments, feedback, or other submissions, whether at our request or unsolicited, you agree that we may use, edit, copy, distribute, and publish such submissions without restriction, at any time. We are not obligated to maintain confidentiality, compensate, or respond to any submissions. We reserve the right to monitor, edit, or remove content that we deem unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates intellectual property rights or these Terms of Service. You agree that your submissions will not infringe upon any third-party rights, contain unlawful or abusive material, or transmit any viruses or malware. You are responsible for the accuracy of your submissions. We assume no liability for any submissions posted by you or third parties.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through our platform is governed by our Privacy Policy, which can be viewed on our website.
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, our site or Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct any errors, inaccuracies, or omissions and to modify or update information or cancel orders as necessary without prior notice. We are not obligated to update or clarify information on our site or Service, except as required by law. The absence of a specific update or refresh date should not be interpreted as a representation that all information is current.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions outlined in these Terms of Service, you are prohibited from using our site or content for any unlawful, abusive, or unauthorized purposes. This includes soliciting unlawful acts, violating regulations or ordinances, infringing upon intellectual property rights, harassing or discriminating against others, submitting false information, transmitting viruses, collecting personal information, engaging in spam or scraping activities, or interfering with security features. We reserve the right to terminate your access to our Service for violations of these prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that our Service will be uninterrupted, timely, secure, or error-free, nor do we warrant the accuracy or reliability of results obtained from using our Service. You acknowledge that we may remove or cancel the Service at any time without notice. Your use of the Service is at your sole risk. All products and services provided through the Service are offered “as is” and “as available” without warranties of any kind, whether express or implied. We shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Service or any products obtained through the Service, even if we have been advised of the possibility of such damages.
SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold us harmless from any claims or demands, including reasonable attorneys’ fees, arising from your breach of these Terms of Service or violation of any laws or rights of third parties.
SECTION 15 - SEVERABILITY
If any provision of these Terms of Service is deemed unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service without affecting the validity and enforceability of the remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred before the termination date shall survive the termination of these Terms of Service. These Terms of Service are effective unless and until terminated by either party. You may terminate these Terms of Service at any time by ceasing to use our Services. We may terminate or suspend your access to our Services immediately, without prior notice or liability, if we believe you have violated these Terms of Service.
SECTION 17 - ENTIRE AGREEMENT
These Terms of Service, along with any posted policies or rules, constitute the entire agreement between you and us regarding the use of our Service, superseding any prior or contemporaneous agreements, communications, or proposals, whether oral or written.
SECTION 18 - GOVERNING LAW
These Terms of Service and any agreements for Services shall be governed by and construed in accordance with the laws of South Africa.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms of Service on our website at any time. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes on our website. Your continued use of our website or Service after the posting of any changes constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
If you have any questions about these Terms of Service, please contact us at sales@dermaph.com.