This Privacy Policy outlines how DERMA PH, based in Wellington, Western Cape, South Africa, and operating under the email address sales@dermaph.com, collects, uses, and shares your personal information when you visit or make a purchase from our website.
Personal Information We Collect
When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. Additionally, we gather information about the specific web pages or products you view, the websites or search terms that referred you to our site, and how you interact with our website. We refer to this information as “Device Information.”
We collect Device Information using cookies, log files, web beacons, tags, and pixels.
When you make a purchase or attempt to make a purchase through our website, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card numbers or EFT information), email address, and phone number. We refer to this information as “Order Information.”
In this Privacy Policy, “Personal Information” refers to both Device Information and Order Information.
How We Use Your Personal Information
We use the Order Information we collect to fulfill orders placed through our website, including processing payments, arranging shipping, and providing order confirmations or invoices. Additionally, we use this information to communicate with you, screen orders for potential fraud or risk, and, in line with your preferences, send you information or advertising about our products or services.
The Device Information we collect helps us screen for potential fraud or risk, particularly your IP address, and to enhance and optimize our website by generating analytics about how customers browse and interact with it. This information also aids in evaluating the success of our marketing and advertising campaigns.
Sharing Your Personal Information
We share your Personal Information with third-party service providers to help us use it as described above. For example, we use Google Analytics to understand how customers use our website. You can read more about how these platforms use your Personal Information by visiting their respective privacy policy links provided.
Additionally, we may disclose your Personal Information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.
Behavioural Advertising
We use your Personal Information to provide targeted advertisements or marketing communications that we believe may interest you. You can opt out of targeted advertising through the provided links or by visiting the Digital Advertising Alliance’s opt-out portal.
Do Not Track
Please note that we do not alter our website’s data collection and use practices in response to Do Not Track signals from your browser.
Your Rights
If you are a European resident, you have the right to access, correct, update, or delete your personal information. You may contact us through the provided contact information to exercise these rights. Additionally, note that we process your information to fulfill contracts with you or pursue legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.
Data Retention
We retain your Order Information unless you request its deletion.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other reasons.
Minors
Our website is not intended for individuals under the age of 18.
Contact Us
If you have questions about our privacy practices or wish to make a complaint, please contact us via email at sales@dermaph.com .
Links:
http://www.allaboutcookies.org
https://www.google.com/intl/en/policies/privacy
https://tools.google.com/dlpage/gaoptout
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
https://www.facebook.com/settings/?tab=ads
https://www.google.com/settings/ads/anonymous
http://optout.aboutads.info